Billing & Payment Assistance 

At Bay Medic, we know that understanding and managing medical transportation billing can sometimes be complex. Our dedicated billing team is here to make the process as straightforward and stress-free as possible. From navigating insurance claims to offering flexible payment solutions, we’re here to help you every step of the way.

Insurance & Payment Support 

We accept a wide variety of insurance plans, including Medicare and Medicaid, to make our services accessible to as many patients as possible. In most cases, we will handle insurance claims on your behalf, submitting the necessary documentation directly. If you have questions about your coverage or a specific charge, our billing specialists are here to help.

Medicare & Medicaid Coverge 

For Medicare and Medicaid beneficiaries, we work diligently to ensure that you receive any eligible coverage for transportation. Coverage depends on various factors, such as medical necessity, trip length, and destination. Our team has a deep understanding of these requirements and will help you navigate the process to maximize your benefits.

 

Self-Pay & Out-of-Packet Options 

For patients without insurance or those who prefer to pay out-of-pocket, we offer transparent pricing and payment plans designed to make our services affordable. We are committed to working with each patient’s unique financial situation to ensure fair and manageable payment solutions.

 

 

Need Assistance? Contact Billing 

If you have questions about your bill, need help with insurance claims, or want information about payment options, our billing team is here to support you. You can reach out to us via phone or email, and we’ll guide you through any questions or concerns you may have. 

Contact Us 

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Toll Free:1 800 689 9511

24 Hours Ambulance Services:(925) 689 9000

Non-Emergency Transportation:(925) 691 8000

Bay Medic Transportation, Inc.
959 Detroit Avenue
Concord, CA 94518